Q. How do purchase my order on Hi Mart ?
To order your purchase :-
- Click “Add to cart” button on the products you wish to purchase.
- Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
- You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
- You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
- From here, you need to select your shipping methods and click “next” button.
- Next you'll need to choose your payment method then click “next” button.
- After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
- Click “Confirm Order” to complete the order.
Q. What are the payment methods available?
Payment Methods as shown below :-
1. Debit Card / Internet Banking / E Wallet
Via Paypal (Visa or Mastercard / American Express / Paypal Funds)
Via Ipay88 (Visa or Mastercard / Internet Banking) Via MOLpay (Visa or Mastercard / Internet Banking)
After buyer made the payment by Internet Banking, our packing department will direct ship out the parcel on time, and our warehouse will send picture of parcel to inform buyer remember receive the parcel,
2. Invoice / Cheque / Offline Bank Transfer
Bank : UOB BANK
Bank Account : 6063009145
Account Name : HI MART TRADING
After you made the payment by cheque, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :
You may scan and email us the above info to Email Address : email@example.com or whatsapp to us at 0189768128
Note: Your purchased products payment by cheque will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
- Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.
Q. I forgot my Password for my account. What should I do to retrieve it?
- Click on “Lost Password?” and fill your email that used to register the account in the box.
- Click Submit.
- A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.
Q. What is the product's transaction currency?
All products transaction currency will be done in RINGGIT MALAYSIA
Q. How long does the ready stock delivery usually takes?
Ready stock delivery usually will takes about 1 to 7DAYS working days
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to firstname.lastname@example.org and Whatsapp for us to clear your doubts.